Weimi 24 hour self-service Pharmacy OTC medicine vending machine for hospital 500-660 large capacity with smart system

FAQ

1. What is a medicine vending machine?
A medicine vending machine is an automated device that allows customers to buy over-the-counter (OTC) or prescription medicines anytime. It supports contactless payment, secure QR code pickup, and remote management through a smart system.

2. How does the prescription QR code pickup work?
Customers select prescription medicine on the screen, then contact the operator by uploading their valid prescription. After review and approval, the operator sends a QR code. The customer scans the code at the vending machine, completes payment, and receives the medicine securely.

3. Can I remotely check the inventory and sales data?
Yes, with our smart vending system, all data can be checked from mobile and you can even remote control the machine. For example, cooling system on/off, machine on/off. Remote put the machine out of service and other machine setting.

4. Do you provide after-sales service/ product warranty?
We provide one year warranty. Free spare parts within one year, and life time remote tech support. We handle software maintain for your machine.

5. How long do you deliver?
For standard machine, lead time is 30-45 days, for custom made machine, please check with our sales team.

6. Why should we buy from you instead of other supplier?
We had exported our machines to more then 80 countries, with high repurchase rate. We representing the highest quality standard of China vending machine. Strong hardware and stable software system.

7. Do you develop the software yourself?
Yes, we have a big software development team. Our R&D staff occupy 40% of the total staff quantity. Both hardware and software, we develop and produce by ourself.